PermissionResearch is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for agreeing to have their Internet behavior monitored, computer users who join PermissionResearch are recognized with a donation of a tree through our Trees for Knowledge program. Periodically, members are also invited to complete online surveys, which gauge their attitudes and interests on a wide variety of topics.

The goal of PermissionResearch is to develop a better understanding of the trends and patterns affecting the Internet. Just as television uses ratings to determine which programs are the highest rated and most watched, PermissionResearch uses the knowledge of its members’ Internet habits to determine the popularity and importance of various web sites. Internet companies can then use this market research to make informed decisions regarding their online marketing strategies.

To be eligible to join PermissionResearch you must be at least 18 years of age and own or control any computer that you install the PermissionResearch software on. Our software is compatible with most Microsoft Operating systems.

As a member of PermissionResearch, you have the opportunity to participate in research that is improving the Internet. To recognize your participation in our panel, we will plant a tree through our Trees for Knowledge program. In addition, from time to time, PermissionResearch members may be contacted about special surveys that offer cash or gift cards as a "thank you" for participating.

Trees for Knowledge is a partnership with the non-profit organization, Trees for the Future, which provides resources to developing countries to improve rural livelihoods through the introduction of environmentally sustainable land management. Through this program, PermissionResearch recognizes our panelists’ participation with tree donations intended to help improve the environment and developing countries’ local economies.

The PermissionResearch software monitors your Internet surfing behavior and online purchase activity. We take that data and combine it with other PermissionResearch members’ data so that we can create an overall (and anonymous!) understanding of Internet usage and e-commerce. Our goal is to understand Internet users browsing and buying habits, but never to influence them or interfere with your Internet activities. For this reason, we do not advertise on our site nor do we release your name or other contact information to third parties for direct marketing purposes.

In addition to collecting data used in research reports, the PermissionResearch software increases your eligibility for surveys. It uses your Internet surfing data to provide you with surveys which are most relevant to the services/products you use.

If you would like to learn more about the type of information the PermissionResearch software collects, how it is collected and how the data is used, please visit our Privacy Policy & ULA.

No. PermissionResearch will not sell your personal information to other companies and will not give any other companies permission to market to you. The only e-mail and pop-ups you will receive once joining PermissionResearch will be invitations for surveys and occasional member services notices. For more information, please read our User License Agreement.

Participation in PermissionResearch’s community is continuous. Should you ever decide to stop participating, you may do so at any time. Simply follow our uninstall instructions to cancel your participation.

Although PermissionResearch hates to see members leave, we realize there are good reasons for you ending your PermissionResearch membership. If that is the case, please login to the PermissionResearch Member’s Section and select “Modify my Participation Preferences.” From there you can choose whether you wish to opt-out of surveys, other communications, or all PermissionResearch services.

If you would like to remove the PermissionResearch software from your computer and are using a Windows-based PC, you can simply go to the Start Menu and select Settings then Control Panel (just “Control Panel” for Vista & Windows 7), use the "Add/Remove Programs" function (known as “Programs And Features” on Vista and “Programs” on Windows 7). Locate the PermissionResearch software and hit Remove (“Uninstall" for Vista & Windows 7).

If you are having problems removing the PermissionResearch software, please email us using our support form . Before you remove the PermissionResearch software, please take a moment to let PermissionResearch know why you have decided to leave the community, so that we can continue to improve our product offerings and services.

PermissionResearch delivers survey invitations via email as well as via a pop up from the research software installed on your computer. Pop-up surveys are currently only delivered to computers running a compatible Windows operating system via an Internet Explorer browser; however, anyone surfing with Internet Explorer, Firefox, or AOL can receive a pop-up survey provided Internet Explorer is installed on your computer. For a more complete list of browser and system requirements, click here.

You can check to see if you are registered for PermissionResearch by logging into the Member's Section on PermissionResearch.com. Once you are logged in, go to the section called "Modify my Participation Preferences" and check to confirm that you are still set to receive surveys. If you cannot log in, you can try going through the registration process again or click the link to have your password e-mailed to you. Otherwise, send an e-mail using our support form and describe the problem you are experiencing.

To ensure you receive all the survey invitations you qualify for please whitelist our email address by adding kjones@permissionresearch.com to your address book.

We do not store bank account numbers in our database. That said, some information from online transactions (such as shopping, trading and banking) can provide us with valuable research data when aggregated with the Internet browsing and purchasing behavior of other members. While we do not store your bank account information, we may store other information, such as the bank with which you have an account.

We are careful to protect your personal information through a variety of physical and digital security mechanisms, which include physically separating it from other information and encrypting selected confidential data elements.

Visit the Member’s Section of PermissionResearch.com and click on "Update my Profile" to make changes to your demographic information. At any time you can also alert us to any changes to your personal information by emailing us using our support form.

If you have any questions, comments or problems of any kind, including technical issues you feel are related to PermissionResearch, please notify us through one of the following e-mail addresses.

Privacy Issues, e-mail privacy@permissionresearch.com
Technical Problems, click here for our support form

Please Note: PermissionResearch’s commitment to quality customer service is a high priority. PermissionResearch will make every commercially viable effort to respond to your questions or comments within the same business day. If a personalized response to a detailed question is needed, PermissionResearch will strive to respond to your questions or comments within 48 hours.

PermissionResearch will not be able to respond to your questions without a valid e-mail address. We will not use your e-mail address for any other purpose other than responding to your question.

You can earn points and tokens for use in our PermissionRewards programs by completing qualified PermissionResearch surveys. When you receive a survey invitation it will tell you what you will receive for taking the survey. All you need to do is take the survey and you will earn the listed incentive.

Login to the Member’s Section of PermissionResearch.com and you will see your point and token balance.

Login to the Member’s Section of PermissionResearch.com and click on “Redeem available points and tokens now.” This will take you to our Rewards Center where you can access our online game for that quarter. You can then use your tokens to play our online game, where you earn points or other prizes. You can also browse the rewards catalog and choose items to purchase with your available points.

You can redeem your points for items in our reward catalog. We have thousands of available items for redemption in a variety of categories including Gift Cards, Electronics, Home & Garden, and Sports & Fitness, to name a few. After you login to the Members Section of PermissionResearch.com, click on “Redeem available points and tokens now,” and you will be taken to the Rewards catalog.

Your tokens will expire at the end of the quarter in which you received them.